Terms of service

Terms of Service

Last updated: October 3, 2026

Welcome to DECODED. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms of Service.

1. General

DECODED operates this online store and provides the products and services available through the website. We reserve the right to update, change, or discontinue any part of the store or these Terms of Service when necessary.

2. Products and Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, colors may appear slightly different depending on your device or screen.

Prices may change without notice. We reserve the right to correct pricing, product, or availability errors.

3. Orders

Placing an order does not guarantee that the order will be accepted. We reserve the right to cancel or refuse an order when necessary, including in cases of suspected fraud, incorrect pricing, or unavailable products.

If we cancel an order after payment has been made, we will provide an appropriate refund.

4. Payments

Payments are processed through the payment methods available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery

Delivery times shown on our website are estimates and may vary due to circumstances outside our control, including courier delays, weather, customs, or other transportation issues.

Customers are responsible for providing accurate shipping information. DECODED is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

6. Returns and Refunds

Returns and refunds are handled according to our Refund & Return Policy. Please review that policy before placing an order.

7. Intellectual Property

All content on the DECODED website, including logos, graphics, photographs, designs, text, and other materials, belongs to DECODED or its respective owners and may not be copied, reproduced, or used without permission.

8. Prohibited Use

You may not use our website or products for unlawful purposes or attempt to interfere with the security or operation of our website.

9. Limitation of Liability

To the extent permitted by applicable law, DECODED is not responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

10. Changes to These Terms

We may update these Terms of Service from time to time. Changes will become effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

11. Governing Law

These Terms of Service are governed by the applicable laws of the Federal Republic of Nigeria.

12. Contact Us

If you have questions about these Terms of Service, please contact DECODED through the contact information provided on our website.